Client Concern
Mr. Gonzalez of Brooklyn, NY, contacted Zavza Seal LLC after noticing water intrusion near the back exterior door of his residence. The water appeared to be entering through the door saddle, though additional entry points were suspected.
Initial Evaluation
Our senior estimator conducted a free onsite inspection on April 17, 2025. While the symptoms of water penetration were evident, the exact source was unclear due to the complexity of potential causes. To avoid inaccurate pricing due to “cushioned estimates,” we advised against offering a repair quote without a full diagnosis.
Instead, we recommended exploratory work to isolate the problem through careful investigation and eliminate guesswork from the pricing process.
Exploratory Work Scope
To uncover the exact point(s) of water intrusion, Zavza Seal LLC proposed the following investigative services:
- Targeted Water Testing: Conducted in a sequential order across suspect areas to systematically narrow down potential problem zones.
- Storm Channel Inspection: Checked for improper drainage or blockage contributing to seepage.
- PVC and Waste Line Inspection: Assessed for hidden leaks or misalignments.
- Wall/Slab Joint and Door Examination: Evaluated structural interfaces for vulnerabilities or gaps.
The exploratory service was billed at $970.00, a fee to be credited toward the repair cost if the customer proceeded with the waterproofing work.
Conclusion & Next Steps
Upon completing the investigative phase, our project manager will deliver a comprehensive report to Mr. Gonzalez that includes:
- The precise source of the leak
- A detailed repair scope tailored to the findings
- An itemized cost estimate for permanent resolution
Warranty & Customer Assurance
All waterproofing solutions provided by Zavza Seal LLC come with an industry-leading 40-year warranty. This gives customers long-term peace of mind that their home is protected against recurring water issues.
Experiencing Water Seepage Near Your Back Door?
Don’t let hidden water damage ruin your home. Zavza Seal LLC offers expert diagnostics and long-lasting solutions. Call today to schedule your assessment and protect your property from further harm.
📞 (631) 980-1800 or (718) 400-7005
🌐 https://zavzaseal.com